To find the rates associated with this service, please contact your Enterprise Services Directorate (ESD) Customer Management Executive (CME) team.
HOW TO ORDER
This service can be obtained by working with your ESD CME team to complete a Service Request Form (SRF) that will identify the specifics of your requirement.
Technical support: If you are experiencing technical difficulties with DEPS, please contact the applicable service desk for support.
New service requests: Mission partners interested in learning more about obtaining this service should contact their ESD CME team.
The Department of Defense (DoD) Enterprise Portal Service (DEPS) provides a scalable, cloud-based collaboration capability that enables mission partners to share information through independently managed community and mission-focused sites. Built on the inherent capabilities of Microsoft SharePoint, DEPS enables site customization and content management to leverage standard taxonomy and templates. Using a common platform, DEPS enhances enterprise-wide collaboration and increases operational efficiency through:
- Sharing document libraries, team calendars, task lists, blogs, and basic workflows
- Securely accessing shared resources at anytime, from any place
- Facilitating efficient collaboration and information sharing across the DoD
- Increasing operational efficiency by leveraging highly secure Defense Enterprise Computing Centers (DECCs), which consolidate administrative, hardware, and software resources
Using a modular design, DISA has the capability to grow capacity to support the entire DoD. DEPS provides redundancy both locally and remotely for all components of the system, replicating data between paired sister sites to facilitate Continuity of Operations (COOP). DISA integrates your organization into the operational structure and provides 24/7 support through a central service desk.
Using DISA Enterprise Service’s Pod technology architecture, DEPS is capable of scaling to the needs and size of your organization. DEPS is designed for 250MB of storage per user times the number of users, which will determine the total storage capacity for your site collection. The total storage is allocated across your site collection by your site administrators to meet the needs within your organization. Should your organization’s storage needs grow, DISA can accommodate your larger storage needs as required.
The DEPS design provides redundancy both locally and remotely for all components of the system, replicating data between paired sites to facilitate COOP in the event of a catastrophic failure. DEPS initial implementation is deployed at two DISA DECCs separated geographically to provide a warm/standby instance. These sites are strategically paired to provide COOP with each site having the capacity to support the primary instance and the COOP site. Data is replicated asynchronously from the primary site to the COOP site. This design allows DEPS to provide this service with 99.9% availability.
DEPS can maintain an environment for mission partners to validate their planned migrations and applications prior to transitioning to the production environment. This capability includes the ability to create site collections, port existing data, verify Common Access Card (CAC) authentication, and testing. Once an organization is prepared to transition to production, representatives from the DEPS program management office will coordinate with organizations to ensure a successful transition.
Service Desk Support
DEPS provides a Level II, Tier I service desk to your organization’s Level I, Tier I and II end user support. The DEPS Service Desk will coordinate with your organization’s service desk to resolve incidents and problems related to DEPS, should they arise. DISA integrates your organization into the operational structure and provides 24/7 support through a central service desk, ensuring your organization receives the support and information assurance when needed most.
VALUE TO OUR MISSION PARTNERS
DEPS provides a scalable, cloud-based collaboration capability that enables mission partners to share information through independently managed community and mission-focused sites.