RATES/PRICING INFORMATION
To find the rates associated with this service, please contact your Enterprise Services Directorate (ESD) Customer Management Executive (CME) team.
HOW TO ORDER
This service can be obtained by working with your ESD CME team to complete a Service Request Form (SRF) that will identify the specifics of your requirement.
CONTACT US
Technical support: If you are experiencing technical difficulties with DEPS, please contact the applicable service desk for support.
New service requests: Mission partners interested in learning more about obtaining this service should contact ther ESD CME team.
ESD SLM: disa.enterpriseservices@mail.mil
DEPS provides a scalable, cloud-based collaboration capability that enables you to share information through independently managed community and mission-focused sites. DEPS provides capabilities for you to customize your site and manage content in order to satisfy your unique mission requirements, or leverage standard taxonomy and templates. Using a common platform, DEPS enhances enterprise-wide collaboration and increases operational efficiency. As a result of transitioning to DEPS, your organization enables its mission by:
- Sharing document libraries, team calendars, task lists, blogs, basic workflows, and more
- Securely accessing shared resources at anytime, from any place, whether stationary or mobile
- Facilitating efficient collaboration and information sharing across the DoD
- Increasing operational efficiency by leveraging highly secure Defense Enterprise Computing Centers (DECCs), which consolidate administrative, hardware, and software resources
DEPS is built on a configurable, multi-tenant environment with the inherent capabilities of Microsoft SharePoint 2010. Using a modular design, DISA has the capability to grow capacity to support the entire DoD. DEPS’ design also provides redundancy both locally and remotely for all components of the system, replicating data between paired sister sites to facilitate Continuity of Operations (COOP) in the event of a catastrophic failure. DISA integrates your organization into the operational structure and provides 24/7 support through a central service desk, ensuring you receive the support and information assurance you need, when you need it most. Our technical solution:
- Enables global collaboration within the DoD with unprecedented effectiveness
- Reduces costs while obtaining the "guns, guards, and gates" that protect your organization from physical threats
- Supports the DoD strategic initiatives and enables you to focus on your mission
- Enhances collaborative capabilities by providing strong interoperability with complimentary services such as Identity and Access Management (IdAM) and DoD Enterprise Email (DEE)
STANDARD FEATURES
DEPS Feature Set |
|---|
Feature | Description | Standard | Standard Plus |
|---|
Site Collection |
The top-level site for your organization that includes all its sub-sites. Site Collections are provisioned by the DEPS team; however, you have the ability to configure sub-sites to meet unique mission requirements. |
X |
X |
Customer My Sites |
A personal site that gives your users a central place to manage and store documents, content, links, and contacts. |
X |
X |
Wikis |
Provide a central, simple-to-manage repository. Wiki templates allow your users to quickly and easily create their wikis. |
X |
X |
Blogs |
Similar to wikis, blog entries have an added date feature that allows entries to be displayed in chronological order with the newest entry displayed first. |
X |
X |
Team Sites |
Allow your project teams to manage the important projects for your organization. |
X |
X |
Document Libraries |
Collection of files that allows you to create folders to organize based on the project’s need. Easily add, check in and out, and delete files as needed. |
X |
X |
Shared Calendars |
Create, share, update, and delete calendar entries as required. |
X |
X |
Lists |
A collection of information that you want to share, such as tasks, events, issues, etc. |
X |
X |
Intranet Sites |
Allow you to update your organization on the latest news and information, keeping your organization fully informed. |
X |
X |
Collaboration |
Real-time creation, editing, and review of documents critical to your organization. |
X |
X |
Co-Authoring |
End users can collaborate, review, and edit documents simultaneously. |
X |
X |
Content Control |
Allows users to specify who can read, edit, access, and share your organization’s documentation. |
X |
X |
Templates |
You can choose standard templates to personalize your sites with your organization’s branding to provide the familiarity to which your end users are accustomed. |
X |
X |
Basic Workflows |
Can be created to add logic based on the conditions you designate to trigger actions in your workflow. |
X |
X |
SharePoint Designer Access |
Allows you to quickly create SharePoint solutions that meet your organization’s need. |
X |
X |
Global Address List (GAL) |
Provides contact information for the DoD Common Access Card (CAC) population and allows you to add users from across the DoD to your site collections. |
X |
X |
CAC Authentication |
Users will access the site with their CAC certifications using transport layer security (TLS) session. |
X |
X |
Recycle Bin |
Users can recover deleted documents as needed from the Recycle Bin for 15 days after a document has been deleted. A second level Recycle Bin is accessible to your site collection administrators. The second level is based on 15% of the site collection quota; the items are purged with a first in, last out concept. |
X |
X |
PerformancePoint Services |
Allow you to monitor and evaluate your organization to make informed decision to align with your mission’s need. Provides flexible, easy to use tools to create dashboards, scorecards, and key performance indicators (KPIs). |
|
X |
Excel Services |
Users can publish and display Microsoft Excel 2010 workbooks on DEPS; the published Excel workbooks can be managed and secured according to your organizational needs. |
|
X |
Visio Services |
Allow users to share and view Visio Web drawings without requiring the user to have Visio on their desktop. User interface and functionality is configurable by the site collection administrators. |
|
X |
Nintex Workflow 2010 |
A third-party tool available to your organization’s site collection administrators, allowing the complex integration of your organization’s workflow that automates your business processes. |
|
X |
Quest Web Parts |
A third-party tool available to your organization’s site collection administrators and end users to aggregate their data from your site collections, and to create custom reports and dashboards to provide the information critical to your organizational structure. |
|
X |
Idera Enterprise Manager |
A third-party tool available to your site collection administrators and end users to easily manage and administer your security. Security management and reporting at the account, site, list, and item levels with comprehensive, real-time environment reporting and analysis. Allows you to accurately and effectively maintain governance and compliance standards. |
|
X |
Capacity
Using DISA Enterprise Service’s Pod technology architecture, DEPS will support 100,000 users per Pod and is capable of scaling to the needs and size of your organization. DEPS is designed for an average of 250MB of storage per user times the number of users, which will determine the total storage capacity for your site collection. Storage is allocated across your site collection by your site administrators to meet the needs within your organization. Should your organization grow beyond the needs of 250MB per user, DISA can accommodate your larger storage needs as required.
COOP
The DEPS design provides redundancy both locally and remotely for all components of the system, replicating data between paired sites to facilitate COOP in the event of a catastrophic failure. DEPS’ initial implementation is deployed to two DISA DECCs separated by a significant geographic distance to provide a warm/standby instance. These sites are strategically paired to provide COOP with each site having the capacity to support the primary instance and the COOP site for its pair. Data is replicated from the primary site to the COOP every hour. This design allows DEPS to provide this service with 99.9% availability.
Staging Environment
A staging environment is available in DEPS for partners to validate their migrations and applications before moving them into production. The staging environment allows organizations to create their Site Collection and verify the following items prior to moving the Site Collection into production:
- Your organization can provide the data for your Site Collection; DEPS will port the data to validate your content, applications, and customizations in the DEPS environment.
- DEPS requires CAC authentication; you can verify access to your users.
- Staging environment provides the means for version compatibility verification.
- Security is built into the content on DEPS; the staging environment allows you to ensure your legacy accounts correspond with the DEPS environment containing the DoD GAL, the repository for the DoD CAC population.
- Provides your organization the ability to verify full functionality within the site and access to the site prior to production.
Once your organization is ready to move your Site Collection from the staging environment into production, the DEPS team will coordinate with you to ensure a successful transition.
Service Desk Support
DEPS provides a Level II, Tier I service desk to your organization’s Level I, Tier I and II end user support. The DEPS Service Desk will coordinate with your organization’s service desk to resolve incidents and problems related to DEPS should they arise. DISA integrates your organization into the operational structure and provides 24/7 support through a central service desk, ensuring you receive the support and information assurance you need, when you need it most.
The DEPS Service Desk utilizes a combination of remote access/control services and touch labor support for associated partner support to resolve incidents and problems related to DEPS. The DEPS Service Desk will escalate the ticket using their normal ticket procedures.
VALUE TO OUR MISSION PARTNERS
DISA manages the common infrastructure that supports and provides the DEPS solution. DEPS enables your organization to:
- Efficiently and effectively work together, sharing documents and tracking projects.
- Utilize a central repository easily accessible to your organizational resources and to store the critical information to satisfy your mission needs.
- Receive the security necessary to protect your organization’s data by giving you the ability to control who can access and share your documents.
ADDITIONAL INFORMATION
DISA has standard performance level data available for our partners to view. Additional data can also be provided as requested. All performance data to be provided will be documented in the SLA which will be executed when the service is ordered.