As a combat support agency, DISA is committed to providing enterprise-level IT capabilities and services to the nation’s warfighters, national level leaders, and mission and coalition partners.
DISA delivers hundreds of IT support and service capabilities to its mission partners. These capabilities are captured in an online catalog of services. Regardless of the IT service or support need, DISA either has the service offering or has the capacity to engineer, test, or acquire the IT services or support.
Additionally, to ensure the most effective use of DoD’s world-class enterprise infrastructure, DISA is focused on providing unified capabilities and mobility options to support DoD operations anywhere, anytime. Through an enterprise security architecture, smart computing options, and other leading-edge IT opportunities, DISA remains committed to its role of IT provider to meet our defense needs.
DISA has organized its workforce to optimally support and work with leaders and partners in the White House, Pentagon, military services, combatant commands, and defense and federal agencies, as well as, coalition partners across the globe.
Through WHCA, an agency special mission, and CMCA, DISA provides direct telecommunications and IT support to the president, vice president, and their staffs and the U.S. Secret Service.
DISA also has a significant presence in the Pentagon with a support cadre in the Joint Staff Support Center providing direct support to the chairman of the Joint Chiefs of Staff, the senior ranking member of the Armed Forces; the Joint Chiefs of Staff composed of the senior ranking officers from each military service; and the Joint Staff, which comprises an approximately equal number of officers from the military services and assists the chairman in accomplishing his responsibilities for the unified strategic direction of the combatant forces, their operation under unified command, and their integration into an efficient team.
The Joint Staff J6 for command, control, communications, computers/cyber (C4) represents the joint warfighter in support of C4 requirements validation and capability development processes while ensuring joint interoperability. The J6 also partners with DISA as the department evolves the Joint Information Environment (JIE) with the development and promulgation of enterprise services and the enhancement of the enterprise information infrastructure.
DISA has a field office co-located with and directly supporting each of the nine unified combatant commands: U.S. Africa Command, Stuttgart, Germany; U.S. Central Command, MacDill Air Force Base, Fla.; U.S. European Command, Stuttgart, Germany; U.S. Northern Command, Peterson Air Force Base, Colo.; U.S. Pacific Command, Camp H.M. Smith, Hawaii; U.S. Southern Command, Miami, Fla.; U.S. Special Operations Command, MacDill Air Force Base, Fla.; U.S. Strategic Command, Offutt Air Force Base, Neb.; and U.S. Transportation Command, Scott Air Force Base, Ill. DISA also has a support element assigned to U.S. Cyber Command (CYBERCOM) at Fort Meade, Md.; CYBERCOM is a sub-unified command under U.S. Strategic Command. The field offices and support element report to the principal director of the Operations Directorate.
DISA also provides support through its global computing centers, DITCO field sites, and special mission centers, such as the Joint Spectrum Center and Joint Interoperability Test Command. In addition, DISA operates the DISA Command Center, which maintains situational awareness of all network operations and the DISA-provided infrastructure, computing, and enterprise services. This center ensures continued quality customer service to all of DISA’s mission partners. The DISN Global Support Center, operated by Network Services, and directorate customer account managers offer 24x7 support to DISN users. Computing Services also makes a service desk and customer management executives available to partners to address all issues and new requirements.