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Defense Collaboration Services super-user training offered

Defense Collaboration Services (DCS) super-user training will be offered via DCS and throughout the coming months. 

A super user is a dedicated point of contact and subject matter expert for his or her local command. The super user assists and advises colleagues regarding DCS issues. The purpose of the training is to develop collaboration expertise across the DOD and to spread best practices and lessons learned to more than 500,000 registered DCS users.

Training will include:

  • Five-step "easy to use" walk-through.
  • DCS system prerequisites and alert items for success.
  • DCS detailed menu and usage descriptions.
  • Windows 10 configuration steps for DCS audio and video.
  • Best practices and trouble-shooting steps.
This training is available to anyone in the DOD, including contractors. The DCS Program Management Office highly recommends organizations identify individuals likely to benefit from the training.

While DCS chat and web-conferencing capabilities are fairly straightforward, some of the advanced features, including integrated audio and conference room configurations, can be a challenge. After completing this training, DCS super-users will be equipped to perform these configurations, support their local teams, resolve customer experience issues, and promote collaboration within their organization.

Dates and times (Eastern) for the training sessions are:

  • Oct. 3 at 9 a.m.
  • Nov. 7 at 11 a.m.
  • Dec. 5 at 3 p.m.

Registration is required. Only registered users will be permitted to participate, and will receive the URL via email prior to the training session.

All training sessions will use both DCS conferencing and chat capabilities. The DCS chat room name is DCS_SME_Forum.

A certificate will be provided upon completion designating the employee as a DCS super user.

For more information, please call 301-225-8387, DSN 312-375.

Posted Aug. 30, 2017