Can a DSN user dial a world-wide 1-800 number to receive assistance with a problem?
Yes, you can call our DISN Global Service Center (DGSC) at 800-554-3476 or DSN 850-4790.
How do I dial DSN from Lansing, Michigan to Bamberg, Germany?
We are not sure if you have a DSN switch board number. All the numbers we have worldwide can be found in the DSN Directory.
I work with a number of military customers but have no way to dial a DSN number. Is there a Web-based tool available which will convert DSN to commercial numbers?
The only way to dial a DSN number is to have a DSN line. A workaround would be if you can find a military base operator's commercial number and see if they will transfer your call. All of our commercial/DSN conversion numbers are listed in our DSN Directory.
Can I convert DSN 314 442 7110 to a commercial number?
For conversion assistance please contact DSN.
How do you call to a DSN phone number from an ordinary US home phone, and please, just a brief explanation? The following Using the DSN page gives complicated ones.
You cannot unless a base will transfer your call, and we do not know which ones will and which ones will not. Each base decides whether these specific call transfers are supported or not.
I am trying to find a number that I can dial on my DSN "fax machine" that will let me send faxes back to a 1-800 number in the U.S.
There is a DSN number 809-463-3376 that can only be used with calling cards or 800 numbers. Just dial the number like any other DSN number, wait for the second dial tone then follow the instructions on your calling card or dial the 800 number.
I was told that one can use a DSN phone from Iraq to call a switch near your homeport and then use a calling card so that it is not international rate, but local or national rate. Is this true and what is the entire number I would need to call if I was in Iraq trying to call Naval Base Ventura County Port Hueneme area? Where is the closest switch?
The DSN number 809-463-3376 is what you can use with a calling card. Dial the 809 number just like you would any other DSN number, wait for the second dial tone, then follow the instructions on your calling card or dial your 800 number. If a location/individual has an 800 number, then you wouldn't need a calling card, just dial the 809 number and wait for the dial tone, then dial your 800 number.
I had a DSN phone number that connected me directly to a dial tone, so that then all I had to do was enter my calling card number and I was connected. It by-passed the operator and went straight to the dial tone.
The DSN number to use with a calling card or 800 number is 809-463-3376.
I have a relative overseas who asked me to search for a DSN number so that he may call to U.S. Would you be able to direct me to a DSN that would be acceptable for the Dallas-Ft. Worth, TX area?
There is a DSN # 809-463-3376 that can be used if the calling card or the number being dialed is an 800 number. You first dial the 809 number, wait for the second dial tone, then follow the instructions on the calling card. Some bases will transfer their calls to commercial numbers, but we do not know who they are. They can find in our DSN directory.
We have contractors in Southwest Asia who need to contact organizations who do not have DSN phone capability. Is there a number they could dial to give them access to DSN?
Unless they have the commercial number of a base that will transfer their call or have a DSN line put in, there is no way.
I am stationed in Madrid, Spain. Is it possible to call a DSN phone number from a commercial phone if the commercial equivalent is not listed or unavailable? We do not have DSN capability here, and often need to call DSN phone numbers. Is there a central operator who can transfer calls from a commercial network to the DSN one? If not, is there any way to get DSN here?
The only way to call from commercial to a DSN line is to find a base operator somewhere that will transfer your call. We have commercial and/or DSN-equivalent listings for some locations in the DSN Directory. You may try calling one of the base commercial numbers to see if they will transfer your call. Also, you may want to check with your NATO contacts because they do have DSN access in some locations. Furthermore, you may at least call them and they may transfer your call. Because the requirements for having access to DSN are very involved, we would recommend trying the above.
We received a new DSN prefix, 591. From time-to-time, we receive complaints that other bases cannot dial our new prefix. A deployed person in Honduras (DSN prefix 449) could not dial 591. The Commercial Squadron called their tech and the prefix was programmed into their switch. Is there anyway to ensure that bases have our new prefix programmed into their systems?
It is the responsibility of each location to notify their Community of Interest (COI) when they acquire a new number, and it is DISA's policy that the bases do not restrict their switches from calling a DSN prefix. Our DSN switches screen the prefixes for validity and provide recordings when not a valid number. We are unable to ascertain why 449 could not dial 591, unless the 449 number is being restricted for some reason. Do you know what happened when 449 tried calling 591? Knowing this might help us determine the cause.