HOW TO ORDER
JITC Phone/Hotline
CML: 1-800-LET-JITC (538-5482)
DSN: TRY-JITC (879-5482)
JITCsupport@disa.mil
DISA, through its Joint Interoperability Test Command (JITC) field element, can provide its users different types of test services ranging from standards conformance (developmental or verification testing) to full capability (operational) testing.
JITC provides testing expertise to its Department of Defense (DoD) and non-DoD customers through its three unique roles:
- Joint Interoperability Certifier. As programs advance through the DoD acquisition lifecycle, they must meet certain criteria in order to successfully address their developmental milestones. For Information Technology (IT) and National Security Systems (NSS), one of those criteria is to obtain an interoperability certification from JITC. By Federal mandate, JITC is the only Agency that certifies DoD IT and NSS meet interoperability requirements for joint military operations.
- Operational Test Agency. In its role as a DoD Joint Operational Test Agency (OTA), JITC conducts operational testing of IT and NSS under realistic conditions, to determine the operational effectiveness, suitability, interoperability, and security of a particular system, and independently assess the operational impact of system issues on mission accomplishment.
- Warfighter and Coalition Interoperability Support. JITC works closely with the warfighting combatant commanders during exercises and contingency operations to provide them on-the-spot evaluations of problem areas and realistic solutions.
STANDARD FEATURES
JITC testing includes the following services:
- Early participation in requirements development and developmental tests to provide operational insights to Program Managers and decision-makers.
- Agile methods for data collection, reduction, analysis, and reporting to reduce the acquisition and testing cycle times.
- Integrated test approaches to maximize information reuse and minimize test redundancies.
- Maximum use of training and exercise activities to increase the realism and scope of testing and to reduce testing costs.
- Testing Net-Centric and Web-based applications at both system and enterprise level.
OPTIONAL FEATURES
- Technical support hotline. This 24/7/365 day, no cost to the customer, service provides prompt support to the warfighters—whether you're a private in a foxhole or the Commander. JITC has an extensive level of expertise and experience as well as a tremendous capability to recreate most any equipment string in an effort to duplicate interoperability problems to find potential solutions. Hotline calls are treated as either "Critical" or "Routine".
- For users who are currently deployed, or in support of on-going exercise/contingency operations, their requests are treated as critical and a Hotline representative will respond to their request within two hours.
- All other requests are considered routine, and a Hotline representative will respond by the next business day.
RATES/PRICING INFORMATION
JITC is the only non-Service and IT-focused element of the DoD Major Range and Test Facility Base (MRTFB). The MRTFB is a national asset which is sized, operated, and maintained primarily for DoD test and evaluation support missions. The DoD Financial Management Regulation (FMR) 7000.14-R prescribes the charge policy for MRTFB facilities.
JITC charges its reimbursable customers all direct costs, such as Government and contract labor, equipment, supplies, items damaged or used during testing, etc., that are identified to a specific customer. Non-DoD customers also pay a portion of JITC's indirect costs, which include the costs of maintaining, operating, upgrading, and modernizing JITC and its laboratories.
To see the DoD-approved rates charged to reimbursable customers, please refer to:
ADDITIONAL INFORMATION
JITC provides extensive test-related services to address their customers' unique testing and test information needs. These include:
- DoD Interoperability Communications Exercise (DICE). JITC hosts tri-annual DICE events that provide an agile testing environment to quickly get systems to the battlefield. DICE provides:
- Live and closed networks to enable systems testing at various stages of development.
- Automated tools and distributed testing.
- Connectivity to a representative Joint Task Force communications architecture.
- Technical Subject Matter Experts.
- Realistic testing without operational pressures.
- Resource sharing leading to cost-effective testing.
- DoD Approved Products List (APL). JITC maintains the DoD APL, which is the only listing of equipment to be fielded in DoD networks. DoD components are required to purchase APL listed products, if one of the listed products meets their needs. If no listed product meets the organization's needs, they may sponsor a product for testing. For more information or to view the APL, please refer to https://aplits.disa.mil.
- JITC's Joint Interoperability Tool (JIT). The JIT provides high speed access to key interoperability information. The heart of the system is an extensive data repository featuring the JITC Lessons Learned Reports, JITC Test Reports, the NATO Interface Guide, Joint Interoperability Certification Letters, and other interoperability documents and references; as well as a high speed search engine to quickly access data. This tool gives a quick and easy on-line capability which identifies system/equipment characteristics, tested configurations and practical "how-to" information to facilitate interoperability. For more information or to request access to the JIT, please refer to https://jit.fhu.disa.mil.
- The System Tracking Program (STP). JITC's STP is an on-line database that tracks a system's progress toward joint interoperability certification. The STP monitors the complete life-cycle of Information Technology (IT) and National Security Systems (NSS) from requirements/capabilities document status, to Interim Certificate to Operate (ICTO), through test and evaluation, and culminating with joint interoperability certification status. For more information or to request access to the STP, please refer to https://stp.fhu.disa.mil.
JITC Lessons Learned Reports. JITC's Lessons Learned Reports are designed to provide the user in the field with information not readily available through conventional sources such as Technical Manuals, Technical Orders, and other official documentation. The primary target audiences for the reports are the equipment operators/maintainers and system planners. For more information or to access JITC's Lessons Learned Reports, please refer to https://jit.fhu.disa.mil/llr/.
JOINT INTEROPERABILITY TEST COMMMAND
The Joint Interoperability Test Command (JITC) professionally tests, operationally evaluates, and certifies IT capabilities for joint interoperability, enabling information dominance and increasing warfighter effectiveness for the Nation.
ADDITIONAL INFORMATION
If you need program or system support, please obtain a General Testing Support Form. For general test support, provide the requested info and an Action Officer will contact you within two working days. Or you may prefer to contact us by phone at 703-882-2280 / 301-744-2804.
SYSTEM TRACKING PROGRAM (STP)
The System Tracking Program (STP) is an on-line database that tracks a system's progress toward joint interoperability certification. The STP monitors the complete life-cycle of Information Technology (IT) and National Security Systems (NSS) from requirements/capabilities document status, to Interim Certificate to Operate (ICTO), through test and evaluation, and culminating with joint interoperability certification status.
ADDITIONAL INFORMATION
To Access the STP, please visit: https://stp.fhu.disa.mil, and complete the following steps:
- Click on Apply for STP User Account.
- Fill out the form completely, and then press the Submit Request button.
- A username and password will be assigned after designated approval authorities at the JITC review the application. Turnaround time is approximately two workdays.
- You will then receive an email informing you if your request has been approved or denied.
Please note that the NIPRNET STP is available to .MIL or .GOV domain users only. Contractors applying for STP access must have a government sponsor and a need to know.
JOINT INTEROPERABILITY TOOL
The JITC Joint Interoperability Tool (JIT) provides high speed access to key interoperability information. The heart of the system is an extensive data repository featuring the JITC Lessons Learned Reports, JITC Test Reports, the NATO Interface Guide, Joint Interoperability Certification Letters, and other interoperability documents and references; as well as a high speed search engine to quickly access data. This tool gives a quick and easy on-line capability which identifies system/equipment characteristics, tested configurations and practical "how-to" information to facilitate interoperability.
STANDARD FEATURES
To see the features and capabilities of the JIT please go to: http://jitc.fhu.disa.mil/brochure/jit.pdf.
HOW TO ACCESS THE JIT
To access the JIT you will require access to either a NIPRNet/Internet or SIPRNet workstation and a web browser.
ADDITIONAL INFORMATION
IMPORTANT: The JIT requires the use of a DoD-issued Identification Certificate to gain access to the website. An Identification Certificate issued by a DoD-approved External Certificate Authority is also acceptable. When asked to verify certificate, be sure to select your Non-email certificate.
If you need program or system support, please obtain a General Testing Support Form. For general test support, provide the requested info and an Action Officer will contact you within two working days. Or you may prefer to contact us by phone at 703-882-2280 / 301-744-2804.