To access the DISN Video Services network bridges you must become a subscriber. Please note, however, that due to the limited number of Integrated Services Digital Network (ISDN) resources currently available to existing DVS-G users, DISA NS24 (the DVS Program Management Office [PMO]) has determined that new ISDN subscribers will be determined on a strict case-by-case basis and, in most cases, will only be authorized using a "one-in, one-out" policy whereby the DVS business office will have to identify an existing site to be removed for every new subscriber proposed. For example, a prospective EUCOM site requesting ISDN service might be approved if another EUCOM site is discontinuing its service.
The PMO strongly encourages the use of SIPRNet for satisfying new and existing customer secure VTC requirements. All requests for new secure IP VTC service will be authorized and requests from existing customers to add the IP transport to their profile will be authorized. If you require information on the process for ensuring your VTC site is capable of connecting to the DVS-G service via secure IP or in identifying existing DVS-G registered VTC sites that are in close proximity to your location, please let us know by contacting the DISN Global Support Center (DGSC) - DVS, Toll Free Commercial (800) 554-3476 Opt. 3, Commercial (614) 692-4790 Opt. 3, Global DSN (510) 376-3222 Opt. 3, or DSN (312) 850-4790 Opt. 3.
Attention: Non-DoD Registrants
In accordance with CJCSI 6211.02C, Defense Information System Network (DISN): Policy and Responsibilities dated July 9, 2008, the Combatant Commands, Services, and Agencies are now responsible for validating the requests to connect non-DoD organizations (such as a contractor) to the DISN. This change is designed to give Combatant Commands, Services, and Agencies better visibility into the activities under their purview.
The basic connection approval process is as follows: - DoD Sponsor fills out request template letter, develops network topology
- The DISA Service Manager for that network reviews letter and topology to make sure it's an appropriate solution
- Appropriate Combatant Command, Service, or Agency validates requirement
- OSD(NII) approves
- Sponsor submits Validation, Approval, and Certification and Accreditation package to DISA Classified/Unclassified Connection Approval Office
It is important that the sponsor stay involved in the process to make sure the paperwork moves along. Please initiate Non-DoD/Contractor Facility requests for DVS through the DGSC. Phone: Commercial (614) 692-4790, Toll Free Commercial (800) 554-3476, Global DSN (510) 376-3222, or DSN (312) 850-4790. Once approved, you can then submit your On-line Site Registration Form to establish a DVS Site ID, and follow the remaining connection approval requirements to fully register with DVS (see Steps 1 through 4 below). |
Step 1
In order to be eligible to subscribe to the DISN video services network, your video teleconference facility (VTF) must be certified and accredited. Click here to review the complete DoD Information Assurance Certification and Accreditation Process (DIACAP) for VTFs.
Step 2
Step 2 is getting access to the hub services that DISN Video Services provides. A Site ID (which you need to schedule a conference) is obtained by following the steps below. You're welcome to contact one of the DVS offices in your Area of Responsibility (AOR) below with your questions. They can also provide tips and guidance on the information that is required. Sites unable to test within forty-five days of registering with DVS will have their requests returned to the Registration Contact.
CONUS (Continental United States), DGSC - DVS
Phone: Commercial 614-692-4790, Toll Free 800-554-3476, Global DSN 510-376-3222, DSN 312-850-4790
EUROPE, DISA EU52
Phone: Commercial 011-49-711-68639-5260/5840/5445, DSN 314-434-5260/5840/5445
E-mail: vtcopseur@disa.mil
Fax: Commercial 011-49-711-68639-5312, DSN 314-434-5312
PACIFIC, DISA PC22
Phone: Commercial 808-472-0223, DSN 315-472-0223
E-mail: vtcopspac@disa.mil
Fax: Commercial 808-472-3838, DSN 315-472-3838
SWA (Southwest Asia), DGSC - DVS
Phone: Commercial 614-692-4790, Toll Free 800-554-3476, Global DSN 510-376-3222, DSN 312-850-4790
A. Registering for Unclassified operation level of service, only (excludes SWA Hub site)
- Fill out Site Registration Form on-line.
- After you have submitted your Site Registration, contact the theater representative above for your proposed DVS Site ID. The Site ID must be reflected on your Authority To Connect Request (ATC-R) and your equipment configuration diagram. Fax the ATC-R and the diagram to your DISA AOR abo
B. Registering for Classified operation levels of service, with or without Unclassified service
- Fill out Site Registration Form on-line.
- After you have submitted your Site Registration, contact the theater representative above for your proposed DVS Site ID. The Site ID must be reflected on the dated signature sheet from your Authority to Operate (ATO or Interim ATO) and your equipment configuration diagram. Fax the ATO and the diagram to your DISA AOR above.
- Download Configuration Drawing Examples (MS PowerPoint, 457KB)
- If you do not have a technical drawing of your site's configuration, DVS has provided 6 example Configuration Drawings. Please select initially the best representation of your site's configuration. Modify the drawing as necessary. If you have any questions, please contact the DGSC - DVS.
- Download List of Approved Switches and Dial Isolators (MS Excel, 2,538KB)
- Download Assessment Request Form (PDF, 55KB)
- This list is current as of August 2009. Equipment on this list has been evaluated for compliance with TEMPEST/2-95A. If you have a switch or a dial isolator that is not on this list, please contact your Vendor to verify that it's in compliance with TEMPEST/2-95A. If you have a verified switch or dial isolator that you would like to have added to this list, contact dvscap@disa.mil. If you have an A/B switch that is not on our list, and would like to have it evaluated by the DISA Certified Tempest Technical Authority (CTTA), send the A/B Switch and a completed Assessment Request Form to DISA NS24. For shipping instructions, contact dvscap@disa.mil, 301-225-2781 (DSN 375).
The following notice pertains to current DVS customers who are submitting Connection Approval Process (CAP) documents for renewal of DVS Classified and/or Unclassified service.
Special note for DVS customers who have installed and are using non-evaluated A/B switches for switching between Classified and Unclassified video conferences in an H.320 environment: Your switch may not provide you adequate security in a Classified VTC environment. Although the use of these switches had been previously authorized, it has been determined by the DISA Certified Tempest Technical Authority (CTTA) that some of these switches conduct signals exceeding acceptable levels, even when the switch is in the OFF position. Customers wanting to keep an existing implementation, and continue using an unapproved switch should indicate this fact on their ATO, by including the following statements. 1) The site specified in this ATO uses an unapproved A/B switch. 2) The DAA has determined that the risk is acceptable, because of countermeasures in place locally, which prevent disclosure of classified information that could be conducted off of (or from) the A/B switch.
- Download Annex F (PDF, 243KB)
(Note: Refer to Annex F, from the DVS Key User's Manual, for additional guidance with the Connection Approval Process for classified registrations.)
Step 3
In compliance with the DoD Information Assurance Certification and Accreditation Process (DIACAP) and in meeting Information Assurance (IA) requirements, DD Form 2875, System Authorization Access Request (SAAR), is required of all DVS subscribers. DD Form 2875, instructions to assist you in completing and faxing the form, and Frequently Asked Questions are available for downloading.
All individuals MUST submit a DD Form 2875. Please be sure to list every DVS Site ID (if applicable), so you can be successfully linked to your associated site(s) and are able to conduct business on their behalf.
Step 4
In order to access the secure/restricted side of DVS-WS, you must be a registered user. Please ensure that all your site's video personnel are registered. For those who are not, please complete the online User Registration form.
Note: Existing users should login and complete the User Profile Change Request Form. You can request a change in your Privilege Level, Theater, COI, Scheduling Group, and/or Site Association. You can also request to be deleted from the database.
What Happens Next
DISA will assign a Site Identification (Site ID) code for record and billing purposes and direct the office that controls the Crypto keying material to send it to you (when applicable). The Site Contacts will receive an e-mail directing them to call the Joint Interoperability Test Command (JITC) to begin testing their equipment and confirm their profile configuration. Two days after successful completion of this test, another e-mail is sent to the Site Contacts telling them to schedule a validation test with AT&T. AT&T gathers technical information about your facility and ensures your compatibility with the network.