SERVICE SUPPORT
DISN Global Support Center
DSN: (510) 376-3222 or (312) 850-4790
CML: (800) 554-3476 or (614) 692-4790
DGSC@CSD.DISA.MIL
DGSC@COLS.CSD.DISA.SMIL.MIL
HOW TO ORDER
Customers order DMS service from Service or Agency operated Area Control Centers (ACCs). The Services/Agency ACCs establish connectivity to the DMS infrastructure in accordance with DMS Interim Procedure 09-V15 (Procedures and Guidelines for Establishing DMS Organizational Users) dated 28 March 2008.
DESCRIPTION
The Organizational Messaging Service provides a range of assured services to the customer community that includes the military services, DoD agencies, COCOMs, non-DoD U.S. government activities, and the IC. These services include the ability to exchange official information between military organizations and to support interoperability with Allied nations, non-DoD activities and the IC operating in both the strategic/fixed-base and the tactical/deployed environments.
FEATURES
- Guaranteed Message Delivery—All recipients of a message either receive the message or the service returns a non-delivery notification to the message originator giving the reason for each unsuccessful delivery attempt.
- Priority Transmission—DMS servers allow users to specify the precedence of each message they originate subject to controls that limit the precedence levels at which each user is authorized to originate a message.
- Message Confidentiality, Integrity, and Non-Repudiation—DMS guarantees this feature through NSA-approved message cryptography and link encryption with audit mechanisms that support non-repudiation.
- Security Access Control—DMS applies these protections to messages based on the message security label and the authorizations assigned to organizations and specific users within those organizations.
- Interoperability—This feature is supported between DoD organizations, non-DoD organization, and allied nations.
| Service Offering |
Organizational Messaging Service (also known as DMS) |
| Service Lifecycle Status |
Capped |
| Security Classification |
Up to and including Top Secret Collateral (TS/C) |
| Service Performance |
Service performance is measured, monitored, and reported as defined in the DISN Telecommunications Service Level Agreement, which can be found on the DISA Direct Home page at https://www.disadirect.disa.mil |
| Service Rates |
Service rate information can be found on the DISA Direct Home page at https://www.disadirect.disa.mil under Inventory and Billing. |
| Related Links |
DMS Asset Distribution System (DADS) |