RATES/PRICING INFORMATION
There is no charge to the end user.
HOW TO ORDER
JIMS is not a service that can be ordered. It’s a system that users can access via SIPRNet. To access JIMS, visit https://gnise.disa.smil.mil
CONTACT US
Phone: (301) 225-8594
JIMS is an application on the Secure Internet Protocol Router Network (SIPRNet) that provides information assurance computer network defense incident management.
JIMS is available for data entry via a SIPRNet website and/or service/capability for users (United States Cyber Command and Tier 2 computer network defense service JIMS unified Web services providers (CNDSPs)) to report, track, and search for incident tickets. In addition, JIMS allows the visulaization and information sharing of incident ticket information.
STANDARD FEATURES
For incident tickets in JIMS, users can:
- Create
- Edit
- Search
- Move tickets to other organizations listed in JIMS
- Assign tickets
- Link tickets
- Add and edit comments
- Add and delete attachments
- Subscribe to tickets
- Close tickets
VALUE TO OUR MISSION PARTNERS
JIMS is mandated by Chairman of the Joint Chiefs of Staff Memorandum 6510.01B, The Incident Handling Program, to be used by USCYBERCOM to monitor and Tier 2 CNDSPs to enter reportable Department of Defense (DoD) information assurance computer network defense (IA/CND) incidents.
Through JIMS, the agency’s mission partners/warfighters will have the ability to have/gain situational awareness of the what’s occurring on the DoD network in terms of IA/CND.
JIMS will be/ is the only system mandated for use, in accornadce with CJCSM 6510.01B, by USCYBERCOM to monitor and Tier 2 CNDSPs to enter reportable DoD information assurance computer network defense (IA/CND) incidents.
JIMS is a robust, scalable incident management system that leverages best-of-breed open source commercial off the shelf and computer network defense CND data standards. It provides the incident management community with:
- Enhanced control, consolidation, and coordination of analysis activities
- Improved collaboration
- Better data fidelity
- Improved automation and data access