RATES/PRICING INFORMATION
No charge
Enterprise Service Monitoring (ESM) is a core capability to monitor and manage the performance and operational status of Web Services. It is integrated with existing network, system, and security management capabilities to provide effective situation awareness.
ESM collects and stores performance data about web services using agents (centralized, or deployed in a partner’s environment). Using this data you can fine-tune the service or determine where resources should be used to improve overall service performance. Historical data helps establish baseline performance measurements for ongoing monitoring and alerting. Monitoring multiple web service instances may indicate the need to implement or tune load-balancing, failover, and throttling policies.
STANDARD FEATURES
DISA ESM provides many features that can be leveraged by the Service Provider. The ESM features include:
- Track operational status and performance overtime
- Real-time access to service metrics, Service Level Agreements (SLA), and service status
- Partner Email alerts about partner’s service
- Report generation covering quarterly, monthly, weekly, and/or daily availability and performance. You pick the timeframe and all the other parameters.
- Minimize negative partner impact
- Speed time-to-fix
- Integrating with GIG NetOps